Buying at Auction

If you have any questions please ask any member of staff, or contact us. We’re a friendly team and only too happy to help.

Covid-19 - There are a number of changes to our operations owing to Covid-19, please scroll down below to look for our highlighted updates.

 

Auction dates

Auction dates are published on this website well in advance. You can also subscribe to our email reminder service, where we will email you to let you know when a new catalogue has been released.

View auction dates >

 


Browse the catalogues

Illustrated auction catalogues are uploaded to our website for you to peruse and download. Print versions can be purchased directly from our auction rooms.

Catalogues see the auction lots arranged by category, i.e. silver, furniture, paintings etc... Each lot has a description and most have photos, condition reports and a guide price.

You are welcome to ask us for extra images or details about any particular item, please contact us with your questions.

Please Note:

  • There could be changes to the catalogue prior to the sale
  • Lots with * have VAT added to the hammer price at the current rate of 20%
  • Electrical goods buyer beware. Cuttlestones does not assume any responsibility for the condition or safety any electrical item(s)
  • Bidders are to consider electrical lots as spares and repairs, and to be purchased at their own risk
  • All purchases to be removed from the Saleroom by Midday on the Friday after the sale, storage charges will apply otherwise

Condition reports are provided upon request and the absence of a report on the website does not imply that a lot is without imperfections. Condition reports are provided on the understanding that they are carried out to the best of our ability and that these reports refer solely to the condition, not the age or attribution, of a lot. Books are sold as seen, and are not guaranteed to be complete. Condition reports should in no case be considered a replacement for viewing in person or a service for which we accept any liability whatsoever.

Covid-19 - Condition reports will be provided by video call, please book your call in advance. To book email us, at least 24 hours before the sale commences, providing your telephone number and the lot numbers you are interested in. We will then call you back.

 


Come to viewing

Covid-19 - UPDATE 31/0720 - Viewings are now available by appointment only, you can find out more here

 

Viewing takes place the day prior to each auction from 10am – 7pm, and offers the chance to see lots up close. We strongly recommend that, where possible, you attend the viewing and examine the lots you are interested in. If you are unable to attend viewings, the condition report and descriptions in the catalogue should give you a good idea of what you’re bidding on and you can always call or email us with any questions you have.

Please note, to enter the Home & Garden Auction at Penkridge you will need to show a catalogue either on a mobile device or one that you have printed from the website. Alternatively you can purchase one from the saleroom for £1 at the viewing or on the sale day.

 


Register as a bidder

When you register, you will be assigned your own bidding number against which all lots you purchase will be logged for collection. If registering in person, you will need to bring along a recognised form of ID (driver’s licence or utility bill) and proof of address.

Registration can also be made by telephone, on our website. You may be contacted and asked to provide identification, with proof of address, to complete your registration.

For online bidding you can register at www.the-saleroom.com or www.easyliveauction.com

We reserve the right to decline a registration.

 


Buyers premium

Cuttlestones' buyers premium is charged on top of the hammer price, this is 17.5% + VAT (21% inclusive).

The third party auction websites, if you are using them, then charge an additonal comission of

  • the-saleroom.com fee is 4.95% plus VAT.
  • Easy Live Auction offer two options
    • FREE Registration then a further 3.60% on the hammer price of all lots you win or
    • A Flat Fee of £3.00 regardless of whether you bid on / win lots, and no further fees

 


Place your bids

Bidding in the room

Covid-19 - Bidding in the room will not be available owing to our premises being closed to the public.


If you are attending the sale in person, you simply need to find a good spot in the auction room on sale day - if you can clearly see the auctioneer, they should be able to see you. When making a bid, clearly raise your hand (and don’t worry about scratching your nose, it won’t be taken as a bid!). If you are the successful bidder, the auctioneer will ask for your number – raise your card so that they can see it and make a note.

Bidding if you can’t attend

If you are unable to attend the auction there are other ways to bid:

Commission bidding - You can lodge a bid in advance with the administration team; the auctioneer will have your bid ‘in the book’ and take account of this during bidding – if yours is the highest, you win.

Commission bids can be left via

Covid-19 - Comission bids left via telephone and email will close at 4pm the day before the auction.


Telephone bidding - Booked with the administration team in advance, you will have a live telephone conversation with a member of the Cuttlestones team in the auction room when the lots you wish to bid on are being sold; you instruct them when to bid and how much on your behalf.

Covid-19 - Telephone bidding will not be available owing to reduced staffing.


Live online bidding – With live bidding now available for all of our auctions, this is increasingly the most popular means of remote bidding. You register online via the-saleroom.com or Easy Live Bidding and bid live, with the option to watch a streamed live video of the sale as it happens.

Covid-19 - Our auctions will be live streamed with audio and visual so you can watch and bid in real time using the online bidding options explained above.


 


Pay for your goods

Covid-19 - All payments will be BACs transfer or card transaction within five days of the auction. We can not take payment in person.  We will send payment details to successful bidders.

 

At the end of the sale you will need to collect and pay for your lots, you can do this on the day of the sale. To pay you will need to go to the main desk and give your number; you will then be presented with an invoice listing all the lots you have purchased alongside the hammer price and a total with buyer’s premium added on. You can pay by cash, or debit card.

Credit card payments can be made in person only, no telephone payments, and must be accompanied by identification & proof of address.
We reserve the right to refuse a credit card payment.

From international buyers we request a direct bank payment; please make sure that all bank charges are covered to ensure we receive the correct payment.

 


Collection, Shipping & packing

Covid-19 - Collection by pre-booked time slot only.
We will provide two weeks free storage (from the sale date) if you would prefer to collect at a later date.

At Penkridge for small goods, that will fit in a jiffy bag, we will offer an inhouse shipping service, within the UK, using Royal Mail Special Delivery (insured to a maximum of £2,500) - please email us for a quote. We are unable to do this at the Wolverhampton Saleroom.
Cuttlestones will not be held responsible for making any claim for damage or loss.  We will not dispatch ceramics, clocks or any other fragile items.

You are welcome to organise your own courier to collect goods.

 

Cuttlestones work closely with specialist couriers who provide collection, specialist packing and worldwide shipping for items bought through our sales at competitive rates.

Furniture Deliveries - Bentley’s Removals provide local and long-distance deliveries. To arrange please contact Stuart on 07988 2293580.

 


Terms and conditions

We recommend that you familarise yourself with our terms and conditions and if you have any questions please contact us.

Auction Dates

Antique & Interiors
Wednesday 7th October '20
Penkridge Auction Rooms
Catalogue available 2nd October
Antique & Interiors
Wednesday 30th September '20
Wolverhampton Auction Rooms
View Catalogue
Specialist Collectors'
Friday 27th November '20
Wolverhampton Auction Rooms
Catalogue available 20th November
Winter Antique
Thursday 3rd December '20
Penkridge Auction Rooms
Catalogue available 26th November
View all auction datesView sale results

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