Buying & Selling at our auctions from the comfort of your own home

Monday, 23 March, 2020

In light of the ongoing Coronavirus pandemic, we would like to reassure customers that both our salerooms are aiming to stay operational until Friday 27th March, unless this decision is taken out of our hands by the Government. Our scheduled auction at Penkridge Salerooms on Weds 25th March will be going ahead as planned online.
The health of our team and customers is of utmost importance to us and, in line with Government advice, the saleroom is no longer accessible to any purchasers or vendors to minimise human contact.
We are, however, harnessing the power of technology so needn’t miss out on the thrill of buying and selling at auction – here’s how you can still be involved:

Buying at auction

Viewing:

  • Our fully illustrated online catalogue for all sales means you can view lots from the comfort of your own home
  • Comprehensive condition reports are included in the catalogue
  • Email or call us with any questions you have on specific lots – we’ll be happy to assist
  • We have made the decision to suspend viewing in person, in light of the recommendations for social distancing.


Sale Day:

  • You can listen to or watch the entire sale live as it is broadcast online at www.the-saleroom.com/en-gb
  • Bid live online with a registered account at https://www.the-saleroom.com/en-gb
  • Leave commission bids – by email up until 9am on the morning of the sale or via our website until 4pm the day prior to the sale.
  • We have 3 telephone lines for telephone bids available on Wednesday 25th March. Please book in advance.
  • Room bidding will not be available.


Collection of goods
From remote payment to pre-arranged collection and options for delivery to your home, you can receive your goods with minimal human interaction

  • We will no longer accept Cash Payments, instead please use:
    • Use the ATG payment link sent to you by email by following the steps within the email
    • Pay for your lots by debit card over the phone, or by BACS
  • Ring in advance to allocate a suitable collection time and your goods will be made accessible at the front of the building
  • Small items may be able to be posted with a disclaimer – please ring prior to bidding for confirmation
  • Delivery via specialist external shippers is also an option – you will need to contact one of our preferred suppliers direct to arrange: Mail Boxes on 01902 422700 and That’s Your Lot www.thats-your-lot.co.uk/contact  01902 475212
  • Purchases will need to be collected by Friday 27th March. IF YOU ARE UNABLE TO COLLECT BY FRIDAY ITEMS WILL BE STORED HERE AT NO CHARGE UNTIL WE RE-OPEN. ALL ITEMS ARE FULLY INSURED


Selling at auction:

Valuations
From valuations via email and Whatsapp to video house clearance assessments, we can assess and value your lots remotely
-    Face to face - please call on the day to check our valuer is available and book a time slot
-    Online valuations at https://cuttlestones.co.uk/online-valuation.htm
-    Email valuations to office@cuttlestones.co.uk  
-    Via WhatsApp on 07949 603872
-    Probate valuations by video / facetime content
-    House clearances can be assessed by video where possible or access to a vacant property.

Sale Entries
We’re offering a number of ways you can leave goods with us to be consigned to auction that minimise human contact…
-    Items dropped off outside the front of the building
-    Items listed before arrival will minimise waiting time and contact.              
-    We may be able to collect small items from an external location of your property for those in self isolation


We thank you for your support in these testing times, and believe that the sale and purchase of goods via auction can still be an enjoyable and rewarding experience remotely.

Stay safe & healthy,

Ben Gamble
MD & Head Auctioneer

 

Valuations

Online Valuations

Submit a photo and we'll email you a valuation >>

Valuation Days

Tuesdays:
Wolverhampton saleroom, 10am-4pm

Thursdays:
Penkridge saleroom, 10am-3pm

Private Appointments

Please call us on 01785 714905 to book

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